4.1 Training and awareness

What is this?

All those involved in the use and management of energy must know their role in the EnMS and how they can improve energy use. They need to be aware of their impact. You need to ensure that all persons who may have an impact on your energy performance and in particular those people who can affect the performance of your SEUs are appropriately competent. This includes all employees and external staff.

How to implement

During the planning phase, you identified the people who were most significant to your energy use and decided on what level of training each would require in order to ensure that they are competent to carry out their roles in so far as they impact energy performance.

The implementation of this training is often the single most onerous activity in implementing a viable EnMS in terms of employee time attending training and in terms of cost of training providers. However, it is also the part where very considerable savings will be achieved if carried out effectively.

1.1.1 Awareness

All employees and contractors should be aware of your commitment to improving your energy performance. This can be easily achieved by making the energy policy available and giving people regular updates on your progress. This does not need to be an overly onerous activity. It is merely a good idea that all concerned have an overview of what is happening. Everyone should also be aware of the benefits to the organisation of improved energy performance.

Regular updates of achievements in improving energy performance can also give employees a

feel-good factor if they are interested in improvements in the company’s performance and its environmental impact.

Everyone should understand their own role, responsibility and authority in relation to the EnMS.

1.1.2 Training

All employees working on SEUs should be trained on any operating procedures or practices that affect the performance of their job and in particular their impact on energy performance. For example boiler operators must be trained on the various operating parameters that they have control over and which affect boiler efficiency such as total dissolved solids, boiler pressure, combustion settings, manual blow down operations, use of heat recovery, etc.

Specific items for people with significant energy impact:

  1. Critical operating parameters for their processes.
  2. Operating methodologies or procedures for their own processes
  3. The impact of not operating to these criteria and procedures

This training material should be developed and delivered by someone with energy engineering expertise in the specific technology. This may be a project engineer, process engineer, operational supervisor, external consultant, etc. Beware of using the manufacturers of specific technologies, e.g. air compressors, boilers, pumps, etc. as they will often not understand the specific application and thus their training is limited to the technology itself rather than its specific application in your plant.

Documentary records of all training completed should be maintained. This can be paper based or electronic and in most cases will utilise existing training management processes.

1.1.3 Competence

This means that all relevant people are able to do their jobs on the basis of appropriate education, training, skills or experience. It is the responsibility of the management of the organisation to ensure that all people working for it are competent to carry out their assigned roles and tasks.

It is also necessary to ensure that external contract employees and service providers are competent in those areas that might affect your energy performance. This can be achieved by checking CV information or by specifying requirements during the tendering or vendor selection process.